Privacy Policy

Our Privacy Policy

Double.io Limited ("we", "us", "our") is committed to protecting your privacy and ensuring that your personal information is collected, used, stored, and disclosed in accordance with New Zealand's privacy laws, including the Privacy Act 2020. This Privacy Statement outlines our policies and practices related to the collection, use, and disclosure of personal information on our website www.double.io | www.services.double.io (the "Website"). By using our site, you are agreeing to this policy statement.

What we collect

Information Collection

We may collect the following types of personal information from you when you interact with our Website:

a) Contact Information: such as your name, email address, phone number, and company name when you inquire about our services or subscribe to our newsletter.

b) User Activity Information: such as IP addresses, browser type, operating system, device type, pages visited, and time spent on our Website. This information is collected through cookies and other tracking technologies to help us understand how you interact with our Website, improve its functionality, and provide you with a better user experience.

How we use them

Use of Information

We may use your personal information for the following purposes:a) To provide and maintain our Website and services.

b) To communicate with you and respond to your inquiries.
c) To send you marketing materials, newsletters, and other information about our services and promotions.
d) To analyze Website usage and improve its functionality.
e) To protect our Website and services from fraud, abuse, or other malicious activities.
f) To comply with legal obligations or respond to lawful requests from authorities.

Rules of sharing

Sharing of Information

We will not sell, rent, or trade your personal information with third parties. However, we may share your personal information with third-party service providers to perform tasks on our behalf and to provide you with the services offered through our Website. These providers are contractually obligated to keep your personal information confidential and to use it only for the purposes for which it was disclosed.

Cookies & Tracking

Cookies and Tracking Technologies

Our Website uses cookies and other tracking technologies to collect information about your browsing activities, preferences, and to provide you with a personalized experience. You can manage your cookie preferences through your browser settings.


We use the following technologies for advertising and tracking purposes:
- Google Analytics (Marketing Analytics)
- Google Ads (Paid Advertising)
- Facebook / Meta (Paid Advertising)
- Tiktok (Paid Advertising)
- SnapChat (Paid Advertising)
- Google Tag Manager (Marketing Analytics)
- Google Optimize (Marketing Analytics)
- Inspectlet (Marketing Analytics)

Data Usage

Data Retention and Deletion

We retain the collected information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. You may request to have your personal information deleted from our records at any time.

Security

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Legal Compliance

Legal Compliance

We may update this Privacy Statement from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Statement on our Website. Your continued use of our Website after the effective date of the changes constitutes your acceptance of the updated Privacy Statement.

Under New Zealand's privacy laws, you have the right to access, correct, or delete your personal information. To exercise your rights, please contact us using the contact information provided below.

Have a question?

Contact us

If you have any questions or concerns about our Privacy Statement or our privacy practices, please contact us at:

gareth@double.io

+64 09 888 8544

Last updated: [11/05/2023]